Employee Assistance Program powered by UrSpace

Fuel workplace success with confidential, cost-effective counselling support that boosts resilience, enhances well-being, and drives productivity—turning care into your competitive edge.
Visit UrspaceEAP.com

Employee Assistance Program (EAP)

UrSpace EAP, we believe your people are your greatest asset.

When employees feel supported, engaged and resilient, businesses perform at their best.

Backed by the trusted clinical expertise of Watkins Therapy Group, our Employee Assistance Program (EAP) provides confidential, professional counselling and workplace support designed to improve well-being, resilience and organisational performance.

UrSpace EAP partners with small to medium businesses and sporting organisations across Australia, delivering flexible support through in-person, telehealth and phone appointments.

Because when your people feel supported, your workplace performs better.

If you’re unsure where your organisation stands on workplace well-being, psychological safety or workplace culture, you’re not alone.

Our 60-second Workplace Well-being, Psychological Safety & Culture Audit provides a simple starting point to better understand your organisation and identify practical next steps.

You can also download our Employee Assistance Program Information Booklet to learn more about how UrSpace EAP can support your team.

Download our Business Case for Wellbeing

What Is an Employee Assistance Program?

An EAP is a confidential counselling service provided by employers to support their employees’ mental health, wellbeing and work–life balance.

It’s there when staff need help managing:

  • Stress, burnout or workplace conflict

  • Anxiety, depression or personal challenges

  • Family or relationship concerns

  • Change, loss or uncertainty

Through early support, EAPs reduce absenteeism, boost morale and create stronger, more connected teams.

Who We Work With

Our EAP programs support:

  • Small and medium businesses (5–250 employees)

  • Healthcare, trades and education sectors

  • Community organisations and sporting clubs

  • Regional, remote and multi-site teams

Wherever your team is, we’re right there with them.

Why Choose UrSpace for Your EAP

We make mental health support accessible, personal and effective.

Australia-wide access

In-person sessions (Frankston, Mt Eliza, McCrae, Victoria) or anywhere via telehealth and phone.

Qualified Counsellors

Fully registered, insured, and experienced in workplace well-being.

Flexible Packages

Affordable options tailored to your business size and needs.

Fast Access

No long waits; employees can book quickly and confidentially.

Critical Incident Support

Immediate help for teams after unexpected events.

At UrSpace / WTG, you’ll speak directly with a real person — not a call centre — to build a program that truly fits your team.

Benefits for Employers

  • Reduce absenteeism and presenteeism

  • Improve productivity and staff retention

  • Build a mentally healthy workplace culture

  • Demonstrate genuine care for your people

Benefits for Employees

  • Safe and confidential space to talk

  • Practical strategies for everyday challenges

  • Access from anywhere in Australia

  • Guidance from experienced counsellors

When you care for your team, they care more about your business.

Who We Work With

Our EAP programs support:

  • Small and medium businesses (5–250 employees)

  • Healthcare, trades and education sectors

  • Community organisations and sporting clubs

  • Regional, remote and multi-site teams

Wherever your team is, we’re right there with them.

Meet the WTG Counselling Team

Our counsellors are passionate professionals who specialise in practical, results-focused support. Each is fully qualified, registered, insured, and experienced in both workplace and personal counselling.

We match your employees with counsellors who fit their needs, building trust and continuity of care.

Frequently Asked Questions

Is the EAP confidential?

Absolutely. All sessions are private, and no personal details are shared with employers.

How many sessions does each person get?

Most packages include 3–6 sessions per year, though this can be customised.

Can family members use the EAP?

Yes, we can include family access in your agreement.

Do you provide reports to employers?

Yes, you’ll receive de-identified usage summaries to help track program value and engagement.

Let’s Build a Healthier Workplace Together

Start supporting your team today.

Schedule a chat with our Director, Benjamin Watkins, to explore an EAP program that suits your business.

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“Creating a mentally healthy workplace should no longer be considered a peripheral concern for leaders. It is something that needs to be at the core of successful, thriving organisations.”

 

Professor Samuel Harvey, Executive Director & Chief Scientist of Black Dog Institute Australia