Mental Health First Aid
Frankston & Australia-WideLearn how to support someone when it matters most
Mental Health First Aid (MHFA) training equips everyday people with the knowledge, skills and confidence to support an adult who may be experiencing a mental health problem or crisis until professional help is received or the situation stabilises.
At Watkins Therapy Group, our MHFA training is delivered by an accredited instructor and designed for workplaces, community groups and individuals who want to build practical, real-world mental health support skills.
Participants who complete the course can become accredited MHFAiders and learn how to recognise warning signs, start supportive conversations and respond appropriately when someone needs help.
Why choose MHFA training?
Mental health concerns often appear quietly before they become serious. MHFA training helps people feel confident stepping in early, having supportive conversations and guiding someone towards professional care.
This course helps participants to:
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Improve knowledge of common mental health conditions and treatments
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Build confidence in supporting others
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Recognise early warning signs
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Respond effectively during mental health crises
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Reduce stigma and encourage open conversations
Evaluations consistently show participants increase both their understanding and confidence after attending MHFA training.
“When people know what to look for and what to say, silence is replaced with support. That is the power of Mental Health First Aid.” – Benjamin Watkins
What you will learn
Recognise early signs and symptoms of mental health problems – Learn how to identify changes in mood, behaviour or thinking that may indicate someone is struggling.
Understand common mental health conditions – Develop practical knowledge of issues such as depression, anxiety, psychosis and substance use concerns.
Respond effectively in a crisis – Build the skills to support someone experiencing panic attacks, acute distress, suicidal thoughts or other crisis situations until appropriate help is accessed.
Use an evidence-based action plan – Apply a structured and practical approach to start supportive, non-judgemental conversations and assess risk safely.
Encourage professional support – Gain confidence in guiding someone towards appropriate services and supports while maintaining their dignity and autonomy.
Increase confidence in helping others – Feel more prepared and capable when supporting a colleague, friend or family member.
Reduce stigma and promote open conversations – Learn how respectful language and informed responses can create safer and more supportive environments.
Strengthen workplace and community well-being – Contribute to a culture where mental health is understood, prioritised and responded to early.
Our MHFA Instructor
Licensed Mental Health First Aid Instructor
Location: Frankston, Victoria & Telehealth
Benjamin Watkins is a Licensed Mental Health First Aid Instructor and Director of Watkins Therapy Group. As an experienced therapist and workplace consultant, he delivers practical, engaging MHFA training that builds confidence in recognising and responding to mental health concerns.
Benjamin works with organisations, sporting associations and community groups across Australia, helping create safer, more supportive environments through early intervention and education.
Licensed Mental Health First Aid Instructor delivering accredited MHFA training across Australia
Director and Principal Therapist at Watkins Therapy Group with extensive experience in counselling and workplace well-being
Specialises in practical, engaging training that builds confidence to recognise and respond to mental health concerns
Experienced in supporting organisations, leaders and community groups to reduce stigma and strengthen mentally healthy workplaces
How to Book and Attend MHFA Training
Register Your Interest or Book Your Place
Contact us directly via phone or email, book through our website, or enquire about an in-house workplace session. We will confirm availability, provide course details and answer any questions before securing your place.
Receive Confirmation and Course Information
Once registered, you will receive confirmation, payment details and pre-course information. If attending a blended or online format, you will be provided access to the eLearning component to complete prior to the live session.
Attend the Training
Participate in the full course, delivered either face-to-face in Frankston, onsite at your workplace (conditions may apply) or via blended delivery. The training is interactive, practical and focused on real-world application.
Complete Assessment and Become Accredited
At the end of the course, you can complete a short assessment to become an Accredited Mental Health First Aider. Accreditation is valid for three years, equipping you with recognised skills to support others confidently.
MHFA Delivery Modes
In Person
Blended
Online
Our Other Services
Individual Counselling
Men's Counselling
Anger Counselling
